• Legal Experience
• Helpdesk Role
• Perm Opportunity

A new opportunity has become available for a Helpdesk person for a permanent role based in the city.

Providing both Level 1 & occasionally Level 2 support via phone based support as well as email.

Identifying the exact nature of problems & resolving them in an effective and timely manner.

Escalating unresolved problems according to call escalation procedures.

Managing special requests including the co-ordination & implementation of those requests.

The successful candidate will have professional services or have worked within a legal environment, you will be dealing with clients whom have tight deadlines therefore you will be working within a high pressured environment. Experience within a windows environment is mandatory.

For more information you can call Sacha Faulkner in our Melbourne office quoting Job Ref 38150 or alternatively, apply online below.